teta7 Frequently Asked Questions

Creating a teta7 account takes under two minutes. Visit the teta7 Login page, click Register, and fill in your mobile number, a secure password, and your date of birth. You must be 21 or older to register. Once your details are submitted, a one-time verification code is sent to your phone — enter it to activate your account and start playing.

teta7 requires a valid government-issued photo ID for KYC — a National ID card (NID), passport, or driving licence are all accepted. You may also need a recent utility bill or bank statement as proof of address. Submitting clear, well-lit photos of your documents speeds up verification, which is typically completed within 24 hours.

To reset your teta7 password, go to the Login page and tap 'Forgot Password'. Enter the mobile number linked to your account and you will receive an SMS with a reset code. Enter the code, set a new password, and you are back in. If you no longer have access to that number, contact teta7 support with your KYC documents to recover your account.

No — teta7 permits only one account per person. Duplicate accounts violate our Terms and Conditions and may result in permanent suspension of all linked accounts and forfeiture of any balances. If you believe a duplicate was created by mistake, contact support immediately to have the extra account closed before action is taken.

You can request account closure at any time by contacting teta7 customer support. Before closing, withdraw any remaining balance — funds in a closed account cannot be accessed afterwards. For responsible gaming reasons, you may also opt for a temporary cool-off period (30, 60, or 90 days) instead of a permanent closure. See our Responsible Gaming page for full self-exclusion options.

bKash deposits on teta7 are credited instantly in almost all cases. Once you complete the Send Money step in your bKash app and enter the correct reference number in teta7's deposit form, the funds appear in your teta7 wallet within seconds. If your balance has not updated after five minutes, take a screenshot of your bKash confirmation and contact live support.

The minimum deposit on teta7 is ৳200 via bKash, Nagad, or Rocket. For bank transfers through Dutch-Bangla Bank, BRAC Bank, or IBBL, the minimum is ৳500. There is no maximum deposit cap for regular players, though high-value deposits may trigger a routine identity check to comply with our security policy.

To withdraw via Nagad, log in to teta7, go to the Cashier section, select Withdrawal, choose Nagad as the method, enter your registered Nagad number and the amount, then confirm. Most Nagad withdrawals are processed within 1-4 hours during business hours. Make sure your Nagad number matches the one on your teta7 account to avoid delays.

The minimum withdrawal on teta7 is ৳500 for mobile money methods (bKash, Nagad, Rocket, Upay) and ৳1,000 for bank transfers. Withdrawals are only processed to payment methods you have previously used to deposit, keeping transactions secure. There are no withdrawal fees charged by teta7, though your mobile wallet provider may apply standard transfer charges.

teta7 does not charge any platform fees on deposits or withdrawals. However, third-party payment providers such as bKash, Nagad, or your bank may apply their own standard transaction charges, which teta7 has no control over. We recommend checking your provider's current fee schedule before initiating a large transfer.

teta7 offers a wide range of games for Bangladeshi players: cricket betting and live sports markets, hundreds of online slots (including Mahjong Ways and Ocean King Jackpot), live casino tables with real dealers (roulette, baccarat, blackjack, Dragon Tiger, Andar Bahar), and crash games. All game categories are accessible from the main navigation menu.

Yes — teta7 covers Bangladesh Premier League (BPL) matches with pre-match and live in-play betting markets. You can bet on match winner, top batsman, total runs, over/under, and more. During T20 World Cup and IPL seasons, teta7 also provides enhanced markets and boosted odds on Bangladesh Tigers fixtures.

All casino games on teta7 are supplied by certified providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. These studios use independently audited Random Number Generator (RNG) technology to ensure fair outcomes on every spin or hand. teta7 also uses SSL encryption to protect your data and financial transactions at all times.

Absolutely — teta7 is built mobile-first and works smoothly on Android and iOS devices without needing a separate app download. Simply open teta7.bet in your phone's browser (Chrome, Safari, or any modern browser) and the site adapts to your screen size. All games, deposits, withdrawals, and account features are fully accessible on mobile.

RTP varies by game title— most slots on teta7 carry an RTP between 94% and 97%. Popular titles like Mahjong Ways (Pragmatic Play) and Ocean King Jackpot typically publish their RTP in the game's information panel. Higher RTP means the game returns more to players over a long session, though individual session results are always determined by the certified RNG.

teta7 offers a welcome bonus on your first deposit — the current offer is displayed on the teta7 Casino page and may change during promotional periods such as Eid, Pohela Boishakh, or major cricket tournaments. The bonus is credited automatically once your qualifying deposit is confirmed, subject to the wagering requirement stated in the promotion terms.

The wagering requirement on teta7 bonuses specifies how many times you must play through the bonus amount before withdrawing any winnings derived from it. The exact rollover multiplier is stated on each promotion's detail page — typical ranges are 15x to 30x. Bets on live sports markets and slots both contribute toward clearing the rollover, though contribution rates may differ by game type.

Yes — free spins awarded on teta7 have an expiry window, which is stated clearly in the promotion terms. Typically free spins must be used within 7 days of being credited. Any winnings from free spins are added as bonus funds and are subject to the associated wagering requirement before they can be withdrawn as real cash.

The welcome bonus is a one-time offer for new players only. However, teta7 regularly runs reload bonuses, cashback promotions, seasonal offers (during Eid and major cricket events), and a loyalty rewards programme for active players. Check the teta7 Casino page and your account notifications regularly to stay updated on current offers.

If you withdraw your real-money balance before completing the rollover on an active bonus, the bonus funds and any bonus-derived winnings will be forfeited. Only the real-money portion of your balance can be withdrawn early. It is always worth reading the specific bonus terms on teta7 before opting in, so you understand the conditions clearly before playing.

teta7 is a secure platform that uses 256-bit SSL encryption to protect all data transmission between your device and our servers. Your financial transactions via bKash, Nagad, and Rocket are processed through encrypted payment gateways. We follow a strict fair play policy and all games are sourced from internationally certified providers. Your account data is never shared with unauthorized third parties.

The minimum age to register and play on teta7 is 21 years. This is a strict requirement and all accounts are subject to age verification during the KYC process. If an account is found to belong to a person under 21, it will be suspended immediately and any balance will be held pending review. We take our responsibility to prevent underage gambling seriously.

If you feel that gambling is negatively affecting your life, teta7 offers a self-exclusion tool that blocks access to your account for a period you choose — 30 days, 90 days, 6 months, or permanently. To activate self-exclusion, contact teta7 support and request it clearly. The block takes effect immediately. We also recommend visiting our Responsible Gaming page for further guidance and external support resources.

Yes — teta7 allows players to set daily, weekly, or monthly deposit limits on their accounts as a responsible gaming measure. Once a limit is set, you cannot deposit above that threshold until the limit period resets or you formally request an increase (which takes 7 days to take effect, giving you time to reconsider). You can set or adjust your limits by contacting teta7 support.

If you think gambling is causing you harm, please reach out for support. teta7's live chat support team can activate self-exclusion or deposit limits immediately. You can also speak to a trusted family member or a professional counsellor. Our Responsible Gaming page lists further guidance on recognising the signs of problem gambling and taking steps to regain control.