teta7 Privacy Policy

Last Updated: January 2026

Welcome to teta7, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and personal information of every player who visits or registers on our platform. This Privacy Policy explains in clear terms what data we collect, why we collect it, how it is used, and the choices available to you as a user.

By accessing or using the teta7 platform, you acknowledge that you have read, understood, and agree to the terms set out in this Privacy Policy. If you do not agree, please refrain from using our services. This policy applies to all users of teta7, including visitors, registered players, and individuals who contact our customer support team.

1. Information We Collect

In order to provide a secure, fair, and personalised betting experience, teta7 collects certain categories of personal information. The types of data we collect include:

• Identity information — your full name, date of birth, and national identification details required for account verification (KYC).
• Contact information — email address, mobile phone number (used for bKash, Nagad, or Rocket payment verification), and residential city within Bangladesh (e.g. Dhaka, Chittagong, Sylhet).
• Financial information — deposit and withdrawal transaction records, payment method details (mobile banking account references for bKash, Nagad, Rocket, Upay), and account balance history.
• Technical data — IP address, browser type, device model, operating system, session timestamps, and page interaction logs collected automatically when you use our platform.
• Gameplay data — betting history, game preferences, bonus usage, wagering patterns, and responsible gaming self-assessment responses.

We do not collect data from children. teta7 is strictly a platform for adults aged 21 and above. If we discover that a minor has provided us with personal information, we will immediately delete that account and all associated data.

2. How We Use Your Information

The personal information teta7 collects is used strictly for the following purposes. We do not use your data for any undisclosed commercial activity:

• Account creation, verification, and maintenance — including KYC identity checks as required for online gaming platforms serving Bangladeshi players.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and maintaining accurate transaction records.
• Delivering personalised promotions, bonus offers, and relevant game recommendations based on your activity on teta7.
• Fraud prevention, anti-money-laundering checks, and responsible gaming monitoring to protect both players and the integrity of the platform.
• Customer support — enabling our support agents to resolve account issues, payment queries, and gameplay disputes efficiently.
• Platform improvement — analysing anonymised usage patterns to improve the teta7 interface, game catalogue, and overall user experience.

3. Legal Basis for Processing

teta7 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations to you under our Terms & Conditions, including account management and payment services.
• Legitimate interests — fraud prevention, security monitoring, and platform analytics conducted responsibly and proportionately.
• Consent — marketing communications and optional personalisation features, which you may withdraw at any time by contacting support or updating your account preferences.

4. Payment Data & Local Methods

teta7 supports local Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay. When you make a deposit or request a withdrawal, we collect only the minimum necessary transaction data — your registered mobile number linked to that payment account, the transaction amount in BDT, and a reference ID for reconciliation purposes. We do not store your full mobile banking PIN or password.

5. Sharing Your Information

teta7 does not sell, rent, or trade your personal information. We may share data in the following limited and controlled circumstances:

• Service providers and technical partners — third parties who help us operate the platform (e.g. game providers such as Pragmatic Play, Evolution Gaming, Spribe), bound by strict confidentiality and data-processing agreements.
• Payment processors — information necessary to complete your deposit or withdrawal is shared with the relevant payment gateway (bKash, Nagad, Rocket, Upay) on a need-to-know basis only.
• Legal and regulatory obligations — if required by applicable law, court order, or competent authority, we may disclose personal data to satisfy those legal requirements.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity under the same privacy protections described in this policy.

In all cases, data sharing is governed by binding agreements that require recipients to maintain standards consistent with this Privacy Policy and applicable data protection principles.

6. Data Retention

teta7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting obligations. As a general rule, active account data is retained for the duration of your account's active status plus a period of five (5) years after account closure, in line with standard financial record-keeping practices.

Gameplay logs and betting history may be retained for a shorter period unless required by an ongoing investigation or dispute resolution process. Once retention periods expire, data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

7. Cookies and Tracking Technologies

teta7 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device when you visit our site. We use three categories of cookies:

• Essential cookies — required for the platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core platform features.
• Analytics cookies — help us understand how users navigate teta7, which game categories are most popular, and where platform improvements are needed. Data collected is aggregated and anonymised.
• Preference cookies — remember your platform settings such as language preference, odds format, and notification preferences to personalise your experience on return visits.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain platform features. We do not use cookies to deliver third-party advertising.

8. Your Rights as a User

teta7 respects your rights regarding your personal data. As a registered player or visitor, you have the following rights:

• Right of access — you may request a copy of all personal data we hold about you, free of charge, within a reasonable timeframe.
• Right to rectification — if any information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure — subject to legal retention obligations, you may request the deletion of your personal data by closing your account and contacting our support team.
• Right to restrict processing — you may request that we limit the way we use your data in specific circumstances, for example during a dispute or investigation.
• Right to withdraw consent — where processing is based on your consent (e.g. marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact our support team using the details in the Contact section below. We aim to respond to all data rights requests within 30 days of receipt.

9. Security Measures

teta7 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure, regular security audits, and strict internal access controls that limit data visibility to authorised personnel only.

While we take every reasonable precaution to safeguard your data, no internet transmission or electronic storage system is completely impenetrable. We encourage all teta7 users to use a strong, unique password for their account, never share login credentials with anyone, and contact our support team immediately if they suspect unauthorised access.

10. Age Restriction — 21+ Only

teta7 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. During the registration process, users are required to confirm their age and provide valid identification for KYC verification. If we have reason to believe that a user is under 21 years of age, we will suspend the account immediately, withhold any pending withdrawals pending review, and permanently delete all associated personal data upon confirmation of age non-compliance. Parents and guardians are encouraged to make use of parental control tools available on their devices and internet service providers to prevent minors from accessing online gambling platforms.

11. Changes to This Privacy Policy

teta7 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification. Your continued use of teta7 following the posting of changes constitutes your acceptance of the revised Privacy Policy.

We encourage all users to review this Privacy Policy periodically to stay informed about how we are protecting your information. Archived versions of previous policies are available upon request by contacting our support team.

12. Contact Us — Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data teta7 holds about you, please contact our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.